Privacy Policy

Information We Collect

We gather personal information in a few ways to give you the best shopping experience. When you set up an account, we collect your name, email address, and shipping details. We also pick up browsing data, including the pages you visit, products you view, and time spent on our website. On top of that, we collect transaction information when you buy something, including order details and payment data handled through secure payment providers.

We use cookies and similar tracking tools to improve your browsing experience and understand how you interact with our site. This insight helps us tailor recommendations and refine our services for relaxed everyday outfits and footwear ranges.

How We Use Your Information

We use your personal data to fill orders, handle payments, and provide customer support. Your information lets us send your purchases to the right address and keep you posted on your order status. We examine usage data to improve how our website works, build new features, and enhance the overall experience for Amsterdam shoppers.

We may also use your information to send promotional messages about new collections, special offers, and style tips — but only if you've opted in to receive them. We never sell your personal information to third parties. Any data shared with service providers is strictly limited to meeting our obligations to you and always comes with contractual privacy protections.

Your Rights and Choices

You're entitled to access, correct, or delete your personal information whenever you like. You can update your account details from your user dashboard or contact us directly to request changes. Under Dutch and EU data protection rules, you also have the right to withdraw consent for data processing and to request a copy of the personal information we hold about you.

You can opt out of marketing messages by clicking the unsubscribe link in any promotional email or by adjusting your preferences in your account settings. If you'd like to exercise any of these rights or have concerns about how we handle your data, please get in touch using the contact details below.

Cookies and Tracking Tools

We use cookies to improve your browsing experience and collect analytics on how the site is used. Essential cookies power core functions like cart operations and account security. Performance cookies help us see how visitors use our site, so we can fine-tune loading times and content delivery.

Marketing cookies help us serve personalized product recommendations drawn from your browsing history and preferences. You can manage cookie settings through your browser preferences, though switching off certain cookies may affect your ability to use some parts of our website. We respect your privacy choices and won't track your activity across unrelated websites without your clear consent.

Data Security

We apply industry-standard security measures to shield your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption for every transaction, and we keep sensitive data on secure, password-protected servers. That said, no method of transmission over the internet is entirely secure, and we can't guarantee absolute security of your information.

We routinely review and update our security practices to keep up with new threats. Our staff are trained to handle personal data responsibly and are bound by confidentiality agreements. If we learn of a data breach that could affect your information, we'll notify you promptly as the law requires.

Third-Party Services

We partner with trusted third-party providers for payment processing, shipping, and analytics. These providers are contractually required to use your information only as far as necessary to deliver their services. We don't allow them to use or share your information for any other purpose. We choose our partners carefully to make sure they uphold comparable privacy and security standards.

Our website may include links to outside websites. We aren't responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any external websites before sharing your personal information.

Children's Privacy

Our website isn't meant for children under 13, and we don't knowingly collect personal information from children. If we find that we've unintentionally gathered information from a child, we'll delete it right away. Parents or guardians who think we've collected data from a child should reach out to us immediately.

Policy Updates

We may revise this Privacy Policy now and then to reflect changes in our practices, technology, legal requirements, or other factors. We'll let you know of significant changes by updating the "Last updated" date at the top of this policy and, where appropriate, by sending you a notification email. Continuing to use our website after such changes counts as your acceptance of the updated Privacy Policy.